Heeding the Call
Having already spent over 4 years away from my alma mater, I received a call offering an opportunity to return to serve. The moment I stepped out of my car and back onto NTU soil, I knew I had to come home.
I am an Assistant Director of the Office of Human Resources in NTU, I manage the Employee Relations function and handle matters pertaining to staff grievances and disputes. I also assist in the University’s programmes relating to employee engagement where I help to ensure that employees remain motivated and productive. As part of my workload in NTU, I also enjoyed the opportunity to lead negotiations on behalf of the University in negotiations with the Union in matters relating to staff increments, bonuses and other agreements.
In a nutshell, I work in the people business, a difficult but most rewarding area. However, I have to say that my education in School of Humanities as well as my previous working experience as an Industrial Relations Officer in the NTUC had prepared me well for my role today.
As a student leader, I ensured that my schoolmates had fun events to look forward to and any issues they had raised would be promptly looked into. This had allowed me to understand the importance of looking after our stakeholders, a motivated student population is like a motivated staff population, they just perform better!
As a student in the English Division, small class sizes allowed us to always engage our Professors in dialogue and ensured that we always had to think on our feet when questions are thrown our way. Every negotiation I lead today harkens back to the moments curveball questions were thrown at me when I was caught dreaming! I did not realize this, but every lesson had served to help polish what I do today.
In my 4 years with the NTUC, I had the opportunity to work with multi-nationals, SMEs and even government bodies to look at ways on how to protect the interests of workers in Singapore. This experience allowed me to understand the difficulties of employees in differing sectors of our working population which helps my understanding of my stakeholders today.
Stepping back onto the NTU Campus, having coffee with my profs again, meeting School Of Humanities Staff whom I used to work with as a student leader, the greeting of sights familiar and new (like The Hive). NTU and School Of Humanities had given me so many opportunities to jump-start my career, from overseas student leadership exposure at global summits and conferences to running of large scale student events, each day was meaningful.
I urge my juniors to cherish and treasure their time in School Of Humanities and NTU! Time never waits for you!